CONSULTATIONS & QUOTES
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There is an initial consultation Fee of £15 for a 1hr design consultation appointment / £20 for a 1hr design consultation appointment + cupcake samples (4 Original Flavours...Speciality/Bespoke will incur additional charges).
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The Fee must be paid in full on approval of agreed date/time & within 3 days of consultation to allow for the baking of samples (not inclusive of UK Public Holidays).
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The consultation Fee is to be paid via Internet Banking OR PayPal payment ('Trusted/Friends & Family' Option so no charges are incurred on either side).
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Sponge/Buttercream Favour/s to be arranged prior to consultation date.
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If you wish to cancel or want to change your consultation appointment, please let us know a minimum of 3 days prior to the date so as to stop any unnecessary baking & time.
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The fee it will not be refunded if you do not show for an arranged consultation.
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Once you have decided on your Cake/Cupcake design & approved the quote etc....a deposit is required to secure the date & order in the diary. A further Consultation can be arranged if you wish, as this also gives you/us the chance to discuss any further details you may want regarding the final design/s. This further 1hour consultation is then Free once deposit is received.
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If after the initial & 2nd consultation you wish to book a further consultation/taster-session, a Fee of £15 will apply for each additional 1hr & sample box/es will be made available for a further Fee & quoted as per requirements.
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For Cake/Cupcake quotes over £200 (NOT including Stand/Delivery & Setup charges), the initial consult Fee of either £15 or £20 will be deducted from your final cake/cupcake quote, IF you chose to use JJCakes as your Cake Maker.